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JaneGDesign's avatar
JaneGDesign
Explorer | Level 3
7 months ago

New Dropbox Backup update will download all 'Online Only' folders/files – not enough room on MacBook

Hi, not sure if this is the right place to post...   I have just been prompted to do the new Dropbox Backup Update. I currently have a Dropbox Essentials plan, using 1TB of 3TB storage. Some back...
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JaneGDesign's avatar
JaneGDesign
Explorer | Level 3

So once the files are 'part' downloaded and my hard drive is full I won't then be able to set them back to online-only to free up space so the rest can download? 

 

 

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
7 months ago

That's correct, the option isn't available on the new version of the Dropbox Backup feature.

  • JaneGDesign's avatar
    JaneGDesign
    Explorer | Level 3
    7 months ago

    Thanks for the replies Jay.

    So just to double, triple check – are you saying that after completing the Dropbox update (once I've somehow fixed the file space issue) I won't be able to then make files/folders 'online-only'? Surely Dropbox isn't taking away that function? This page currently says it's still possible (but could be out of date info?): https://help.dropbox.com/sync/make-files-online-only

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      7 months ago

      Hey JaneGDesign, since the update of the Backup feature is currently still being rolled out, the info in the article you linked, refers to the older version of backup that's still available for some users.

       

      But yes, with the update, you won't be able to make your backups online-only.

       

      You can see more info on the update here.

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