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Forum Discussion

IntelligentFood's avatar
IntelligentFood
New member | Level 2
2 years ago

My links aren't accessible anymore.

Hallo,

 

I created document links in a public file.

These links are not accessible more. Is it possible that de links are changed?

 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi IntelligentFood, let's jump right into this! 

     

    Can you give me some more info as to why they aren't accessible? Do you get any specific errors when you try to access them? 

     

    Also, when you say "document links in a public file" can  you let me know more? 

     

    Keep me posted, and we'll take it from there!

    • IntelligentFood's avatar
      IntelligentFood
      New member | Level 2

      Hi,

      a document had this link: removed

      When i now copy the link in dropbox the new link is: removed

       

       

       

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Hi IntelligentFood, keep in mind that I removed the links for security reasons, and for the same reasons we aren't allowed to access them. 

         

        Can you send me a screenshot of the error here? 

         

        However, based on what I saw, these looked like 2 different shared links. Can you let me know more as to what you wish to achieve, or what is happening? 

         

        Do you copy the link of a file, and instead of seeing the first link, which used to exist, you see the second one, and you wonder why that is? If not, feel free to correct me. 

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