My file has yet to sync from my PC to my account online. Can someone help me?

[Nele51582]

I created a file on my PC yesterday and placed it in Dropbox. However, when I open it online, the file has not yet synchronized. Can someone please help me with this?

[Nele51582]

Disabling S Mode
You can't switch out of S Mode in this version of the Microsoft Store. See the links below for more information about updating the Microsoft Store.
Your device is not running in S Mode.

The links below provide the option to update the Microsoft Store, but it appears this has already been done.

Again thanks for the help and all the patience!

[Megan · Accepted solution]

Thank you for the patience, don't worry we'll do our best to get to the bottom of this @Nele51582.

So, if you try to download and install our app using this link, do you have any issues? 

Feel free to send me a few screenshots of the app, and how did you update your content in order for me to have a visual of the app. That might help me have a clear idea. 

[Nele51582]

Yay! Finally, results—the documents are synchronized! Thanks a thousand times for your help and patience!