We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
RyRy
2 months agoExplorer | Level 4
My Dropbox folder for my workplace is missing on Mac OS
I've recently gotten a new laptop and have reinstalled Dropbox on it.
My workplace has a "<Workplace> Dropbox" folder with all our relevant shared admin files and folders. These folders were vi...
Jay
Dropbox Staff
Could you try enabling full disk access, which can found in that article, as you're on a Mac device?
RyRy
2 months agoExplorer | Level 4
Thanks for pointing me in the right direction.
I've tried that and restarted my computer, but the main folder is still missing.
- Jay2 months agoDropbox Staff
Thanks for the info, I'd recommend contacting the support team from your Dropbox team account in order for them to investigate this in more detail on their end.
- RyRy2 months agoExplorer | Level 4
Ok, I'll try there, thanks for your help. 🙂
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!