My Dropbox files on the desktop aren't syncing with the rest of my devices

IWE

Hi~The Dropbox files on my desktop are not syncing with my laptop or phone and vice versa. What can I do to ensure all of them are syncing at once? Thanks!

Mark

Is Dropbox running?

Mouse over its icon on the status bar (bit near the clock) to see what it is saying.

If you dont see its icon run it from the start menu/app folder, or, reinstall: www.dropbox.com/downloading

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IWE

Thanks for your reply. No message displays over the icon. I reinstalled the link you sent and it's still the same.

Nancy

Hey @IWE! Hope you’re doing well.

Can you please let me know the OS version of your desktop?

Also, to clarify, are you seeing the Dropbox icon in your system tray/menu bar after reinstalling? If yes, I’d like you to click on it and send me a screenshot of what you see next.

Nancy
Community Moderator @ Dropbox
dropbox.com/support

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My Dropbox files on the desktop aren't syncing with the rest of my devices

My Dropbox files on the desktop aren't syncing with the rest of my devices

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