Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
I am on a team. Our Dropbox business trial has ended, how do I get to move the files out of the expired business account into my personal account without having admin add my personal account as a team member?
I accidentally paid the upgrade for Dropbox Plus into the incorrect account and now I would like to move my folders across - I just cannot seem to get it right. please help-
Hey @Natsbar, thanks for posting to the Dropbox Community!
Have you tried sharing these files with your personal account?
That's basically the easiest way to 'move' files between accounts.
Otherwise, you could download them from the Business account and upload them to the personal one.
I hope this helps, but let me know if you have any questions.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hey @Natsbar, thanks for posting to the Dropbox Community!
Have you tried sharing these files with your personal account?
That's basically the easiest way to 'move' files between accounts.
Otherwise, you could download them from the Business account and upload them to the personal one.
I hope this helps, but let me know if you have any questions.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
thank you I will try that
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!