Forum Discussion

jeremy b.25's avatar
jeremy b.25
Helpful | Level 5
7 years ago
Solved

Missing files inside synced zip files

I upload a zip folder from my phone to the web server and can see a zip folder in my Dropbox files. I cliick on the folder and can see inside another fiolder with a database file(very small file) I...
sync
  • jeremy b.25's avatar
    jeremy b.25
    7 years ago
    Hi
    7zip works fine. So it looks like an explorer issue.
    I tried it late yesterday.
    Is there anything we can do with explorer or just ignore it
    Thanks
    Jez
  • jeremy b.25's avatar
    jeremy b.25
    7 years ago
    Hi
    Thanks for your help
    Jez
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
7 years ago
Instead of using the Explorer built-in viewer for zip files, could you use a third party app instead? 
 
There are multiple free ones out there on the web, personally I use 7zip at home, so you can use that if you wish. 
 
I want to check if 7zip can view the inner files properly, to ensure this isn't an Explorer issue instead of a Dropbox syncing issue.
 
You can uninstall 7zip when you're done testing it.
jeremy b.25's avatar
jeremy b.25
Helpful | Level 5
7 years ago
7zip works fine. So it looks like an explorer issue.
I tried it late yesterday.
Is there anything we can do with explorer or just ignore it
Thanks
Jez

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