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Forum Discussion

cakbots's avatar
cakbots
Explorer | Level 3
2 years ago

Make the share folder screen and file request password screens PROFESSIONAL

My organization uses dropbox Business and it's extremely embarassing when I send file requests to clients OR when I send them a password protected shared folder. Instead of seeing our logo branded (o...
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Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey cakbots, since the screenshot you sent us, doesn't show the expected behavior your recipient should be seeing, can you try re-uploading your logo for branded sharing and refresh the page or try another browser, to see if that makes any difference?

cakbots's avatar
cakbots
Explorer | Level 3
2 years ago

It's all greyed out and won't let me click on anything or make a change. The logo and company name are in there though (redacted from photo). I logged in anew from a different browser with no cookies and got the same result. 

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