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Forum Discussion
MS Word track changes visible in uploaded files
I have edited MS word documents on my computer using Review/track changes. The files are saved with Review/Markup off. When I upload these files to a dropbox folder (shared), they display a track cha...
Walter
Dropbox Staff
Dropbox StaffHey Wordrafter, thanks for using Dropbox and welcome to the Community!
I'm not quite sure how this could happen; could you walk us through the exact steps you take to do this and send us a couple of screenshots too so that we can have a visual as well?
Any additional information is more than welcome!
Thanks for your quick response. I'm new to Dropbox so this is likely user error--just has me baffled.
Here are the steps:
1. I downloaded articles for a newsletter to be edited on my MacBook (current MacOS)
2. I edited them on MS Word (current version) with review/track changes on.
3. I uploaded them to a shared Dropbox folder.
4. I realized the the files were not saved with track changes/markup off, so I deleted them for the Dropbox folder using permanent delete.
5. I saved the files on my computer again with track changes/markup off.
6. I uploaded the files again to the Dropbox folder.
7. I opened the files in Dropbox and saw that markup edits were still visible.
8. I logged off/on to Dropbox and tried above with same result (2x).
9. I restarted the Browser (Safari, current) and tried above with same result 2x).
What am missing? Why does the markup view come back with the upload?
- Hannah
Hey Wordrafter, I'm not sure this behavior has to do with Dropbox.
If you make a copy of the file and upload the copy instead, what do you see?
You can also try to create a new document and just copy the contents over from the original, to see if that works as well.
I am having the same issue.
