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Hi guys. About 8 years ago I did some acting for a film student based in Wellington. I was sent finished projects to my email via Dropbox. Recently I tried to access the works but I can't and displays a message saying link no longer works. I would desperately like to retrieve them. Unfortunately I have long since lost touch with the student involved. Any help would be so so appreciated.
Thanks for taking time to read this 🙂:shamrock:
Hi @Paddy17, thanks for bringing this to our attention.
If the files were deleted, or the link itself deleted, from their account then it wouldn't be possible to access the link on the site.
The only way to download those files now would be to check with that person to see if they still have a copy and to share them again.
I'm sorry I can't be more helpful on this matter.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hi @Paddy17, thanks for bringing this to our attention.
If the files were deleted, or the link itself deleted, from their account then it wouldn't be possible to access the link on the site.
The only way to download those files now would be to check with that person to see if they still have a copy and to share them again.
I'm sorry I can't be more helpful on this matter.
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
No worries, let us know if you have any further queries in the future!
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
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