Link Sharing Failure

[PolestarUK]

I am trying to share a link to a video file - something we have done every week for years now. For the first time ever I am getting the below message. I have followed the instructions and found no known incidents. Heading back to home was not terribly helpful suggestion! Does anyone in the Community have any idea what I can do next?

"Error. Something went wrong. Don`t worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help center and forums for help, or head back to home."

[r2r]

I'm having the same issue. Haven't found a fix at this point.

[PolestarUK]

Thanks for sharing. I think this issue is systemic as it seems to be failing on all of the links we have shared recently.  Hopefully somebody is in over the weekend at DropBox Support to fix it.

[Rich]

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@PolestarUK wrote:

I think this issue is systemic as it seems to be failing on all of the links we have shared recently.

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Shared links are still working fine for me so it's not likely to be systemic. It's probably account related. Is it possible you've reached a download or bandwidth limit on the classes you sell? Or perhaps your links/ability to share has been banned for another reason.

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Hopefully somebody is in over the weekend at DropBox Support ...

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Dropbox Support is not available on weekends. They work a Monday-Friday schedule. Also, this being a holiday weekend in the US, they may not be available until Tuesday.