Is Dropbox is down?

[Karolien]

Hi, 

I can't open Dropbox anymore. I just get a white screen. We send out a big communication email with a dropbox link and it isn't working. 

Does someone experience the same issue?

[Megan]

Hey @Karolien, thanks for reporting this! 

After checking our status page, it seems we don't have any reported issues at the moment. 

You mentioned that you can't open Dropbox and that you get a white screen. Does this happen when you access your account online, or your desktop app? 

What about the link? Do you get any specific errors? 

Keep me posted, and we'll take it from there!

[Karolien]

Hi , 

This happens when i want to open Dropbox on my computer. I am not the only one experiencing this issue. None of my colleagues can open the dropbox link as well.

It doesn't show an error just a white screen. 

When i enter dropbox in google and try to open it through google, i get a white screen.

[Megan · Accepted solution]

Hey @Karolien, do you and your colleagues all use the same network, by any chance? 

Have you tried a different browser too? If not, please give it a go.