You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

dmkkg's avatar
dmkkg
Explorer | Level 3
3 years ago

Inconsistency between two devices in the syncing process. Where to find where the problem lies?

On my main pc a couple files are added to Dropbox daily and they show up in File Explorer on the pc. My second pc was added to Dropbox account on 28/11/2022 and in File Explorer on that pc only fil...
Desktop
Sync
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Thanks for the update here, dmkkg!

 

Hmm, it might be that PC2 is the one with a syncing issue then.

 

Could it be that you have an older version of the app installed?

 

What version do you see when you hover over the Dropbox icon in your system tray on PC2?

 

The most recent stable version of the app is currently the 162.4.5419.

dmkkg's avatar
dmkkg
Explorer | Level 3
3 years ago

PC2 has the latest version.  All the files are now showing in Dropbox folder on the pc!! Hadn't done anything since my last post so no idea how this happened.  But problem solved.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    That's great, I'm happy to hear that, dmkkg!

     

    If you need anything else, make sure to let us know.

     

    Have a wonderful week ahead!

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