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Banned from sharing

I've been banned from sharing links. What can I do?

blindbat84
Explorer | Level 3

So, I have been banned from sharing links from Dropbox for years, I never did get any understanding of why, I never got an email about it and just dug back through to see if I had gotten anything, but no such luck. It gives a message on the site that I did something against the ToS but I have absolutely no idea how or when. This has been years and I never share links enough for it to have mattered until recently now that I'm doing tabletop gaming. Is there anything at all I can do to get this ban removed at all, I don't even know when this started or why.

70 Replies 70

Nancy
Dropbox Staff

@jzurim, you’ll need to reply to Hannah’s email directly, so that she may further assist. From what I can see, there’s no response yet.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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projectjse
New member | Level 2

Same here, trying to share a folder and it says i have been banned. No communication as to what i could have possibly done... Please assist. Thanks

Walter
Dropbox Staff

Hey @projectjse - sorry to hear about this.

 

May we reach out via email to the email address that's linked to your profile here, on our Community to have a further look internally?


Walter
Community Moderator @ Dropbox
dropbox.com/support


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projectjse
New member | Level 2

yes please

Nancy
Dropbox Staff

Hey @projectjse! Please take the time to reply to my email, when you get the chance.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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pietjacobs
New member | Level 2

Hi, Same here, trying to share a files and it says i have been banned. I have no clue on why, can you please assist me also? Thanks

Walter
Dropbox Staff

Hey @pietjacobs - sorry to hear about this.

 

Would it be OK if we sent you an email to have a further look internally? 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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pietjacobs
New member | Level 2

Yes thank you

Walter
Dropbox Staff

No worries, Piet. You've got :envelope: 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Utute
Explorer | Level 3
I have been banned from creating sharing links which is the main reason I use Dropbox. It states that you’ve interrupted my sharing activity as it files may contain phishing content but this isn’t the case.
Need more support?