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Re: Banned Member?

I've been banned from sharing links. What can I do?

blindbat84
Explorer | Level 3

So, I have been banned from sharing links from Dropbox for years, I never did get any understanding of why, I never got an email about it and just dug back through to see if I had gotten anything, but no such luck. It gives a message on the site that I did something against the ToS but I have absolutely no idea how or when. This has been years and I never share links enough for it to have mattered until recently now that I'm doing tabletop gaming. Is there anything at all I can do to get this ban removed at all, I don't even know when this started or why.

50 Replies 50

Hendrik Tibboel
Explorer | Level 4
The only way is by link, I do everything on a phone because I don't have a computer.
https://photos.app.goo.gl/tk1XEx7QoPsgwHSs6

https://photos.app.goo.gl/URenypMZVDXA3eLP6

It's been a year anyway

Walter
Dropbox Staff

I see, thanks for clarifying that for us @Hendrik Tibboel  - you could try requesting the desktop version of the website through your browser to bring up the button to attach the screenshot if you like. 

 

That said, since it's been a while since you first got this error, would it be OK if we sent you an email to look further into this issue internally? 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Hendrik Tibboel
Explorer | Level 4
Yes, Of course you can email me. Do you have my email where I can be reached?

Hendrik Tibboel
Explorer | Level 4

Screenshot_20240112-195032_Dropbox.jpgScreenshot_20240112-153135_Dropbox.jpgScreenshot_20240112-153042_Dropbox.jpg

Hendrik Tibboel
Explorer | Level 4

We hebben je activiteit met betrekking tot delen opgeschort vanwege een schending van de Servicevoorwaarden And Dropbox's Acceptable Use Policy, Terms of Service, or Service Agreement We hebben je activiteit met betrekking tot delen opgeschort vanwege een schending van de Servicevoorwaarden And Dropbox's Acceptable Use Policy, Terms of Service, or Service AgreementWe hebben je activiteit met betrekking tot delen opgeschort vanwege een schending van de Servicevoorwaarden And Dropbox's Acceptable Use Policy, Terms of Service, or Service Agreement We hebben je activiteit met betrekking tot delen opgeschort vanwege een schending van de Servicevoorwaarden And Dropbox's Acceptable Use Policy, Terms of Service, or Service Agreement

Hendrik Tibboel
Explorer | Level 4
We have suspended your sharing activity for violation of And Dropbox's Terms of Service, Terms of Service, or Service Agreement

Megan
Dropbox Staff

Hey @Hendrik Tibboel, I just sent you an email.

 

I'll see you there! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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Hendrik Tibboel
Explorer | Level 4

I don't know what's going on, but now my email is coming back too.

Screenshot_20240113-212224_Gmail.jpg

Delivery not completed

There was a temporary problem delivering your message to community@dropboxforum.com. Gmail will continue to try for another 47 hours. You will receive a notification if the delivery permanently fails.

Megan
Dropbox Staff

Hi @Hendrik Tibboel , do you still have issues with this? 

 

If so, then I'm afraid you'd need to contact your email provider, and let them know more. 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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Hrmanh
New member | Level 2
Hello, I have the same issue with the sharing files to my colleague getting, "banned member", message
Need more support?