I've been banned from sharing links. What can I do?

[blindbat84]

So, I have been banned from sharing links from Dropbox for years, I never did get any understanding of why, I never got an email about it and just dug back through to see if I had gotten anything, but no such luck. It gives a message on the site that I did something against the ToS but I have absolutely no idea how or when. This has been years and I never share links enough for it to have mattered until recently now that I'm doing tabletop gaming. Is there anything at all I can do to get this ban removed at all, I don't even know when this started or why.

[Walter]

Hey @blindbat84, sorry to hear you're having issues with this.

May we reach out via email to have a further look internally since you've been having this issue for some time now?

Thanks!

[blindbat84]

Yes, please, absolutely! I would sincerely love a resolution to this situation.

Thank you so much.

[Walter]

Sure thing @blindbat84 - you've got  

[jacqueakhan]

Could you please help me with this issue as well? I have a shared folder that the members practice music with and several members can no longer receive updates and as one of the admins I am also unable to add new members.

[Hannah]

Hey @jacqueakhan, sorry to hear about this.

I just sent you an email, so we'll continue there.

[Hendrik Tibboel]

I have exactly the same problem, created another email via the browser, but I keep getting a message that I am a "banned member". Do you please have a solution for me too?

[Walter]

Hi there @Hendrik Tibboel  - sorry to hear about this.

Could you clarify how long you've been getting this error message and send us a screenshot so that we can have a visual too? 

Thanks!

[Hendrik Tibboel]

I sent two screenshots by email

[Walter]

Could you try attaching them in your reply here instead @Hendrik Tibboel  ?