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kristenstehli11's avatar
kristenstehli11
Explorer | Level 3
2 months ago

I paid 116 dollars for a year & it won't let me upload anything.

I paid for a year of a single memership and it is not letting me upload and work on anything. It's saying something about team. I did not sign up for teams. 
Sync and upload
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kristenstehli11's avatar
kristenstehli11
Explorer | Level 3
Yes, I paid for a single membership, and it keeps telling me my trail has expired. Then it declines to upload documents to work on
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hey kristenstehli11, what do you see when you visit your plan page online? 

 

Would you be able to send me a screenshot of the error you get when trying to upload your documents, and clarify the platform you're using on your end (website, mobile or desktop app)? 

  • kristenstehli11's avatar
    kristenstehli11
    Explorer | Level 3
    2 months ago
    I’m on my desktop. I don’t see an option to upload a screenshot?
    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      2 months ago

      Hey kristenstehli11 - you should be able to attach a screenshot in your reply via the camera icon within your reply box.

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