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I made my folders online-only, but they still appear downloaded on my computer.

I made my folders online-only, but they still appear downloaded on my computer.

Chrille
New member | Level 2

Hi!

 

I have selected to folders to be only online.

But when checking the files again I still that they are still downloaded to my computer in the dropbox folder.

 

How can I change this?

2 Replies 2

Nancy
Dropbox Staff

Hey @Chrille! Welcome to our Community. 

 

Did you right-click on those folders and choose the “Make online-only” option? 

 

If yes, can you send me a screenshot of how they appear in your local Dropbox folder and of the options you see, when right-clicking on them now?

 

Let me know when you’re ready.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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DBoxTips
Experienced | Level 11

Hello @Chrille,

 

When you make a folder online-only from the Dropbox context menu it makes the contents of the files in those folders to be online-only, but placeholders for them still appear in the Dropbox folder on your computer, just like you experienced.

 

Was your expectation that by making the folder online-only the files would no longer show up in the Dropbox folder? If so, you can achieve that using the Selective Sync feature of the Dropbox desktop app. To find the selective sync settings, open Dropbox preferences and go to the Sync section.

 

DBoxTips_0-1726253136985.png

In there you can uncheck the folders that you want to keep online, but not be downloaded to the Dropbox folder on your computer.

 

Hope this helps,

Andrew (DBoxTips)

 

I am an individual contributor to the Dropbox Community forums, not affiliated with Dropbox. All opinions expressed here are my own.

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    DBoxTips Experienced | Level 11
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