Forum Discussion

lbh301's avatar
lbh301
Explorer | Level 3
3 years ago

I goofed.... how to move Mac Desktop, Downloads and Documents back to my computer

Please advise if I should post this elsewhere. I think this is my first Dropbox post.   I'm on my wife's computer trying to provide tech support. The expression is true for me: I know only enough...
Computer Backup
Delete
Dropbox Backup
Dropbox Basic
sync
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hi lbh301, when you visit your Backup page, do you also see the feature being disabled there too? 

 

Could you also send me a few more screenshots of what you see on the device, as you described it in your initial post? 

lbh301's avatar
lbh301
Explorer | Level 3
3 years ago

Thanks for offer Megan.

 

We just got in contact with Dropbox Advanced Support Team.

 

Please hold on to see if they solve this. I don't want to waste your time..... and selfishly mine too.

 

If not solved, I'll be back to take you up on your offer to assist. I much appreciate.

 

Thank you

  • norm3's avatar
    norm3
    Explorer | Level 4
    3 years ago

    I think I'm all set. I had to unable several devices no longer used.

     

    But one question, how does one sync the Mac OS created folders Desktop, Documents and Downloads that are in the User folder?

     

    Thank you.

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Hi norm3, happy Tuesday! 

       

      You'd need to enable the Computer backup feature. You can do this by following these steps.

       

      If you have any questions, let me know. 

      • norm3's avatar
        norm3
        Explorer | Level 4
        3 years ago

        But isn't that for backing up not sync?

         

        Thanks

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Hi norm3, it will backup your Desktop, Documents and Downloads with Dropbox. 

       

      That info is visible on the Help Center article I provided earlier, right here. 

      • norm3's avatar
        norm3
        Explorer | Level 4
        3 years ago

        Thank you.

         

        Still not crystal clear to me what will happen on my travel computer. If it will do what I would like.

         

        In other words, will those three "Mac OS" folders appear in their normal locations on my travel computer synced with my main computer when I launch Dropbox on the travel computer?

         

         

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