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Re: We’ve interrupted your sharing activity because your files might contain phishing content.

I get the message that my files might contain phishing content

Xanthocletes
Explorer | Level 4

I am trying to share a file and get the message "We’ve interrupted your sharing activity because your files might contain phishing content"

Relevant Facts:

1) File does not contain phishing content.

2) I haven't used dropbox for about a year, so I'm not over any limits.

3) File is legal content, legally obtained.

4) File is 22 MB.

 

No customer support except for paid subscriptions.

So I guess this is why I don't use dropbox.....

183 Replies 183

jgmason
Explorer | Level 3

Yes, of course

Hannah
Dropbox Staff

Thanks, @jgmason! I just emailed you, so we'll continue there. 🙂


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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rshc22
New member | Level 2

How do I get this resolved so that i can continue sharing files with Dropbox?

Hannah
Dropbox Staff

Thanks for reaching out to the Dropbox Community, @rshc22.

 

Can we send you an email, so we can take a more detailed look into this?

 

Let me know!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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jackdavid09
Explorer | Level 3

i am same issue on my side. my files don't cantains anything that can harm any user. don't know why this is happening.

Hannah
Dropbox Staff

Hey @jackdavid09, thanks for your reply on this thread.

 

Are you having this issue with links you created in the account you're reaching out from or a different account?

 

Can you send us a screenshot of the error, please?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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rshc22
New member | Level 2

Yes please. [removed per the Dropbox Community Guidelines]

Hannah
Dropbox Staff

Thanks, @rshc22, I just emailed you, so I'll see you there.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

jackdavid09
Explorer | Level 3

hello dear, sorry for late response. at this time i've deleted my files from dropbox.. thats why i am not facing this issue right now. 😅 .. thank you so much for your support. also sorry for late response , (i was busy)..

FehrsSales
New member | Level 2

Hi Walter,

 

I'm getting the message "We’ve interrupted your sharing activity because your files might contain phishing content." when trying to share a pdf. The file is 32MB and works on any pdf viewer. Could you help me to share this pdf?

Need more support?