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I am trying to share a file and get the message "We’ve interrupted your sharing activity because your files might contain phishing content"
Relevant Facts:
1) File does not contain phishing content.
2) I haven't used dropbox for about a year, so I'm not over any limits.
3) File is legal content, legally obtained.
4) File is 22 MB.
No customer support except for paid subscriptions.
So I guess this is why I don't use dropbox.....
Thanks Walter, indeed if I try to share a paper directly w/ another email address I see this error:
"We’ve interrupted your sharing activity because your files might contain phishing content."
How can I identify what file(s) on my account are suspected of phishing?
Thanks for giving that a go for me @shiibainu - much appreciated.
As we'd need some additional information to look further into this for you, would it be OK if we reached out via email to investigate?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Yes please feel free to reach out. Thank you!
Sure thing @shiibainu - you've got
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hi Megan, I've experienced something similar too. I can't share Dropbox link and get same message: "We’ve interrupted your sharing activity because your files might contain phishing content" - I've checked my files and there's no suspicious items. This happened just a week ago and it's been bothering my workflow . Can you assist, please? Thanks in advance.
Hi @rivera11! Hope it’s OK to jump in.
If you haven’t reached our support team already, can I log a ticket for you and check this further?
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Hi Nancy, yes please. Thank you!
What the hell? Ive tried to share EMPTY folder (created from within UI) just to see if sharing works and was also hit with this error. What the f* is wrong with DB? There are more features that are not working, than features that actually works as intended.
Not to mention that webUI is just ugly!
@rivera11, please check your email address and reply back to me, when you can.
@pixiupl, is this regarding the Dropbox account from which you’re contacting us here or for a different account? If it’s for the one linked to this email address, I can log a ticket for you and look into this further.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Hi Nancy,
I'd like to follow up this case. I've sent response via email. Can you please assist?
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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