cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Musicians, convert your MuseScore files to PDF to play music on the go! Learn more here.

Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: Error when trying to share my files

I get the message that my files might contain phishing content

Xanthocletes
Explorer | Level 4

I am trying to share a file and get the message "We’ve interrupted your sharing activity because your files might contain phishing content"

Relevant Facts:

1) File does not contain phishing content.

2) I haven't used dropbox for about a year, so I'm not over any limits.

3) File is legal content, legally obtained.

4) File is 22 MB.

 

No customer support except for paid subscriptions.

So I guess this is why I don't use dropbox.....

183 Replies 183

Ravi Mane
New member | Level 2

Dear Team Please Guide me 

 

today i am uploaded exe file Because i cant mail exe file For Just  copy to friend pc for important work and after i removed this file too

but steel i cant share my files, please help me How to Solve Below Problem

Can’t share file

We’ve interrupted your sharing activity because you tried to share a file that may contain malware. Check your email for instructions on how to resolve this.

 

i am not understand how to solve

Rich
Super User II

@Ravi Mane wrote:

We’ve interrupted your sharing activity because you tried to share a file that may contain malware. Check your email for instructions on how to resolve this.


Did you receive an email with instructions on how to resolve it? If not, refer to the following help article:

 

Ravi Mane
New member | Level 2

Dear Rich i upload one exe file and delet too after copy and paste to another pc

that time anydesk not working in my friend pc. now please guide me how to solve, already file deleted

Megan
Dropbox Staff

Hi @Ravi Mane, thanks for letting us know more about that! 

 

Can I send you an email, in order for us to investigate further? 

 

Let me know!


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Christa76
New member | Level 2

Dear Megan,Dropbox, I too have been having sharing issues since a few weeks with the same message : "We’ve interrupted your sharing activity because your files might contain phishing content" - I get this message for any of my files or folders, both in my personal folders and those that are shared with my work team. It is incredibly disruptive. Please can you look into what is causing this issue and solve it as soon as possible, please? Thanks!

Megan
Dropbox Staff

Hi @Christa76, no worries I am here to help! 

 

I just created a ticket on my end for you, and I'll be happy to see you there. 

 

Thanks a bunch! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Yazan Nusaibah
Explorer | Level 3

I got this message and I dont know what to do about it, any help?


We’ve interrupted your sharing activity because your files might contain phishing/spam content

Thanks

Nancy
Dropbox Staff

Hi @Yazan Nusaibah, and thanks for posting here. 

 

It sounds like you’re facing an issue with banned links (please check this Help Center article). 

 

Can we log a ticket for you and investigate further?

 

Let me know.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Yazan Nusaibah
Explorer | Level 3

Hi Nancy, Yes please, open a ticket for me because i dont know what file are they talking about.

 

Yazan

Nancy
Dropbox Staff

You’re all set, Yazan! Please reply back to my email, when you get the chance.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?