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I am trying to share a file and get the message "We’ve interrupted your sharing activity because your files might contain phishing content"
Relevant Facts:
1) File does not contain phishing content.
2) I haven't used dropbox for about a year, so I'm not over any limits.
3) File is legal content, legally obtained.
4) File is 22 MB.
No customer support except for paid subscriptions.
So I guess this is why I don't use dropbox.....
Dear Team Please Guide me
today i am uploaded exe file Because i cant mail exe file For Just copy to friend pc for important work and after i removed this file too
but steel i cant share my files, please help me How to Solve Below Problem
Can’t share file
We’ve interrupted your sharing activity because you tried to share a file that may contain malware. Check your email for instructions on how to resolve this.
i am not understand how to solve
@Ravi Mane wrote:
We’ve interrupted your sharing activity because you tried to share a file that may contain malware. Check your email for instructions on how to resolve this.
Did you receive an email with instructions on how to resolve it? If not, refer to the following help article:
Dear Rich i upload one exe file and delet too after copy and paste to another pc
that time anydesk not working in my friend pc. now please guide me how to solve, already file deleted
Hi @Ravi Mane, thanks for letting us know more about that!
Can I send you an email, in order for us to investigate further?
Let me know!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Dear Megan,Dropbox, I too have been having sharing issues since a few weeks with the same message : "We’ve interrupted your sharing activity because your files might contain phishing content" - I get this message for any of my files or folders, both in my personal folders and those that are shared with my work team. It is incredibly disruptive. Please can you look into what is causing this issue and solve it as soon as possible, please? Thanks!
Hi @Christa76, no worries I am here to help!
I just created a ticket on my end for you, and I'll be happy to see you there.
Thanks a bunch!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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I got this message and I dont know what to do about it, any help?
We’ve interrupted your sharing activity because your files might contain phishing/spam content
Thanks
Hi @Yazan Nusaibah, and thanks for posting here.
It sounds like you’re facing an issue with banned links (please check this Help Center article).
Can we log a ticket for you and investigate further?
Let me know.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Hi Nancy, Yes please, open a ticket for me because i dont know what file are they talking about.
Yazan
You’re all set, Yazan! Please reply back to my email, when you get the chance.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!