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I am trying to share a file and get the message "We’ve interrupted your sharing activity because your files might contain phishing content"
Relevant Facts:
1) File does not contain phishing content.
2) I haven't used dropbox for about a year, so I'm not over any limits.
3) File is legal content, legally obtained.
4) File is 22 MB.
No customer support except for paid subscriptions.
So I guess this is why I don't use dropbox.....
Hi Megan, if you could help me with this issue that would be great, thanks
Hey @Mats W, I can see you're replied back to her email. She'll review your case, and get back to you as soon as possible.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Hi I am getting the same message with my account, and I cannot share Dropbox link now which has caused significant inconvenience to my workflow. Could you help me review my case thanks.
Hi there @kkchow - sorry to hear about this.
Would it be OK if we sent you an email to look further into this issue internally?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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No biggie @kkchow - you've got
Whenever you get the chance, please have a look at your inbox and we'll take it from there.
Walter
Community Moderator @ Dropbox
dropbox.com/support
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I am having this issue on my account, please could I get assistance?
Hey @eloffice - sorry to hear about this.
May we reach out via email to have a further look internally?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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@Walter Yes please!
No worries @eloffice - you've got
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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