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Can’t share file We’ve interrupted your sharing activity because your files might contain phishing

I get the message that my files might contain phishing content

Xanthocletes
Explorer | Level 4

I am trying to share a file and get the message "We’ve interrupted your sharing activity because your files might contain phishing content"

Relevant Facts:

1) File does not contain phishing content.

2) I haven't used dropbox for about a year, so I'm not over any limits.

3) File is legal content, legally obtained.

4) File is 22 MB.

 

No customer support except for paid subscriptions.

So I guess this is why I don't use dropbox.....

183 Replies 183

BENCE NAPHEGYI
Explorer | Level 3

Hi Walter,

 

I've been getting this same issue where the message pops up that, "We’ve interrupted your sharing activity because your files might contain phishing content." This is fairly recent as it only started a week and a half ago. Only my latest 2 folders that I'm trying to share have this issue. Some of my old folder links still work. Can you please contact me via email to resolve? Thanks in advance!

Walter
Dropbox Staff

Sure thing @BENCE NAPHEGYI - you've got :envelope: 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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BENCE NAPHEGYI
Explorer | Level 3

Good morning Walter,

Any updates on this?

gazuzu
Explorer | Level 3

Hi

I am trying to share some personal files (powerpoint files I created and I know the content is clean) but DropBox thinks it's a phishing scam.

 

How do I stop DB from false flag on my files?

 

Error message

Can’t share file

We’ve interrupted your sharing activity because your files might contain phishing content.

StevenEsqTwo
New member | Level 2

DropBox PAID subscriber since 2010 (maybe earlier).  Trying to share a folder and getting message: "We’ve interrupted your sharing activity because your files might contain phishing content."   Note: There is NOTHING in the folder yet and the addresses of the two recipients are legitimate account DB holders.  WTH? 

Please fix this. 

StevenEsqTwo
New member | Level 2

Same here.  The attempted shared folder is empty.   Paid DB subscriber since 2010.  VERY frustrating. 

Megan
Dropbox Staff

Hi @gazuzu & @StevenEsqTwo, sorry to hear about that, I just sent you an email, I'll see you there!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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gazuzu
Explorer | Level 3

Thanks Mega. I replied to the email and look forward to a resolution.

JamesPren
New member | Level 2

I receive the following message when trying to share folders. It even occurs with new folders that have no content!

 

Can’t share file

We’ve interrupted your sharing activity because your files might contain phishing content.

 

 

JamesPren
New member | Level 2

Was your issue resolved? I'm experiencing the same issue and as yet have not been able to resolve it.

Need more support?