Re: error (403)

Larry G. · ‎01-10-2015

I clicked on a link from an email to open a file and it took me to an error page that said I should sign in. I am signed in.
I was able to open this file two days ago and now I can't.
Help, please.

Nicholas K.8 · ‎10-06-2016

I have a fix for this on Chrome. It's a cookies problem! I needed to specifically unblock cookies originating from *.dropbox.com. NB. even if you have allowed www.dropbox.com you will still get Error 403.

Click the cookies icon with the red square and white cross:
Click Manage Cooking blocking...
Choose to Allow [*.]dropbox.com
Reload the dropbox.com website so that cookies can be reset.
And that's it! It should work now.

[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Ask a Question section here.]

View solution in original post

Ed · ‎03-23-2015

Hello there,

Sorry for the delayed response. Are you still having issues?

Thanks

Ed G
Community Manager @ Dropbox
https://dropbox.com/support

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jean C.13 · ‎09-04-2015

i am signed but error 403 appears every time unabling me to open link sent in email

Joe V.10 · ‎09-04-2015

I'm having a problem of accessing my files every time I try I get error (403).

:

naju 0. · ‎11-05-2015

Error 403

Abimbola O. · ‎11-21-2015

My very first use of this gave me error 403. I am not particularly impressed as I can't access the files even up till now.

Nisha P. · ‎12-21-2015

Error 403 has happened to me today - can someone help?

I've tried the links on some of the other forums to no avail

Mark · ‎12-21-2015

403 means you've been given an incorrect link.

You need to ask the other person to send you a correct link.

- - - -

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rene l.3 · ‎03-16-2016

When I try and watch h the news it's says error 403 . Why do I need this to watch fox 4 DFW ..

rene l.3 · ‎03-16-2016

Error 403

Re: error (403)

I am getting an error 403 when accessing a link through an email. Can you help?