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Forum Discussion

jun yu's avatar
jun yu
Helpful | Level 5
11 months ago

How to send a reminder for a signature request?

With the new change, does anyone know if this feature still available? The Dropbox sign become more and more a Dropbox PDF editor which does poor job than any free PDF app user can download. Wrong di...
Dropbox Sign
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey jun yu, thanks for your feedback on Dropbox Sign.

 

If you have a Dropbox Sign account, you can indeed follow the steps that you mentioned above, to send a reminder for a signature request.

 

Did you have any issues sending a reminder after following those steps?

 

Keep me posted.

jun yu's avatar
jun yu
Helpful | Level 5
11 months ago

Yes, i have the dropbox sign account and making payment monthly. 

 

Could you be more detailed about the steps? 

 

thanks 

  • jun yu's avatar
    jun yu
    Helpful | Level 5
    11 months ago

    Please note that since your UI changed, the instruction has not been updated so I followed the steps on the website and it does not work. 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    11 months ago

    Can you please send us a screenshot of how the process looks on your end?

    • BarbaraVer's avatar
      BarbaraVer
      Helpful | Level 5
      7 months ago

      I'm trying to send a reminder for a signature and it's not working. I have been trying for several hours and I keep getting this notice: 

      What is the problem?

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        7 months ago

        Hi BarbaraVer, could you try switching browsers to see if this helps? Otherwise, you can try using incognito/private browsing mode without any extensions running and clearing your cache?

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