We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

nightfly's avatar
nightfly
New member | Level 2
4 years ago

How to get Apple ProRAW images to transfer from iPhone

I just upgraded to an iPhone 12 Pro, and have been looking forward to using the new ProRAW format.  However, when I upload a photo to DB using the app on the iPhone, it transfers it over as a .JPG.  ...
  • nightfly's avatar
    nightfly
    4 years ago

    I finally figured out how to do it. 

     

    You can't from within the Dropbox iOS app -- you're only allowed to "upload photos," and those can only be in the .JPG or .hiec formats, which are both compressed.  There's no option to just "upload files" from your iPhone -- that's only for files already stored in Dropbox.

     

    The trick is that, instead of using the Dropbox app, you have to go to your camera roll, select the photo you want to upload, click on the "share" icon at the bottom left of the screen, and choose "Save to Dropbox" from the resulting menu.  Unlike the Dropbox app, the camera roll will upload the original .DNG file instead of a .JPG reduction.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!