Create, upload, and share
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Hi,
I cannot access a shared folder online that is 43 Go and my current plan is 2 Go.
I tried opening it on the desktop version but I can't find the 43 Go folder.
I have a smaller folder that I can both access online and from my desktop.
Thanks in advance for your help,
Without paying for an upgrade you cannot if you need edit access. You need to have enough quota on your account to be able to access the share.
If you just need readonly access ask for a shared link instead 🙂
Or if you need to edit work download it from a shared link and send back via File Requests.
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Without paying for an upgrade you cannot if you need edit access. You need to have enough quota on your account to be able to access the share.
If you just need readonly access ask for a shared link instead 🙂
Or if you need to edit work download it from a shared link and send back via File Requests.
- - - -
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
Thanks Mark, sounds great 🙂
Hi there!
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For more info on available support options for your Dropbox plan, see this article.
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