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Re: How i can take support from Dropbox?

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How i can take support from Dropbox? I can't share my files

bobbygtx
Helpful | Level 5
January
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I can't share files. Dropbox directs me to contact support, but there is nothing except a chat bot. Where can I write to support? Are there instructions for contacting this support?

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bobbygtx
Helpful | Level 5
January
Go to solution

All work. Thank you very much!

View solution in original post

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Mark
Super User II
January
Go to solution

Your support options depend upon what plan you pay for. If its free the only support is the chat bot and here. 


 


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bobbygtx
Helpful | Level 5
January
Go to solution

I have free account and yesterday i can't share my files. Help me please. 

You can't share files due to a possible virus. I scanned the computer - nothing.

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Nancy
Dropbox Staff
January
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@bobbygtx, are you getting this error perhaps? If yes, are you still seeing the same thing, or has the ban been lifted?

Nancy
Community Moderator @ Dropbox
dropbox.com/support


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bobbygtx
Helpful | Level 5
January
Go to solution

All work. Thank you very much!

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