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Forum Discussion
Elisa Adams
3 years agoHelpful | Level 5
How can I stop Dropbox from syncing to my iPad?
I need Dropbox to stop synching files to my iPad because I have run out of space. I stopped it on my laptop but it didn't solve the problem. HELP! Thanks.
- 3 years ago
Elisa Adams wrote:
If I uninstall and reinstall the app, will any of the files in my Dropbox be deleted?
No, your files will not be deleted from your account.
Also, if I mark them to be available offline, what does that mean? Where could I access them?Marking a file as available offline downloads the file to your device so it can be accessed when you're not connected to the Internet. You access these files right within the Dropbox app from the Offline tab at the top of the Home screen.
How long before the files I've opened on my iPad disappear? They don't seem to have done so yet, and some of them have been there for several months.I don't know that there's a published time frame.
Elisa Adams
Helpful | Level 5
Thank you so much. If I uninstall and reinstall the app, will any of the files in my Dropbox be deleted? Also, if I mark them to be available offline, what does that mean? Where could I access them? I really appreciate your help! Thanks.
Elisa Adams
3 years agoHelpful | Level 5
In addition to my questions above, may I add another? How long before the files I've opened on my iPad disappear? They don't seem to have done so yet, and some of them have been there for several months. I can't delete them myself even though I don't need them anymore because they're client files in the client's Dropbox--they're not mine. Thanks again!
- Rich3 years agoSuper User II
Elisa Adams wrote:
If I uninstall and reinstall the app, will any of the files in my Dropbox be deleted?
No, your files will not be deleted from your account.
Also, if I mark them to be available offline, what does that mean? Where could I access them?Marking a file as available offline downloads the file to your device so it can be accessed when you're not connected to the Internet. You access these files right within the Dropbox app from the Offline tab at the top of the Home screen.
How long before the files I've opened on my iPad disappear? They don't seem to have done so yet, and some of them have been there for several months.I don't know that there's a published time frame.
- Elisa Adams3 years agoHelpful | Level 5
Thank you again--this is really helpful and I appreciate it!
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