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Forum Discussion

davidsi's avatar
davidsi
Explorer | Level 4
2 years ago

Having trouble syncing Dropbox on Windows device

I tried to install, and it *seems* to be installing but is incredibly slow.  However, I'm really not sure what it's doing.  I was forced to move my dropbox installation to a windows computer recent...
desktop
sync
Windows
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey davidsi - sorry to jump in here, but I wanted to mention that if you don't see the Dropbox icon in your system tray it means that it's not running or that it's hidden. 

 

Could that be the case? 

 

If you could send us a screenshot, we might be able to have a better look into this so feel free to include one in your next response. 

 

Thanks a bunch, David. 

davidsi's avatar
davidsi
Explorer | Level 4
2 years ago

I'm not sure what you want me to take a picture of?  The bar at the bottom with no icon?

 

 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi davidsi, a screenshot of your screen usually helps us further, hence why my colleague asked that question. 

     

    Are you able to find the icon in the system tray near the clock? It might be hidden behind an arrow. 

    • davidsi's avatar
      davidsi
      Explorer | Level 4
      2 years ago

      There is no icon, ever.  It's been over a week and some files are updated, but not that many

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hi davidsi, can you clarify which of the two icons you have trouble locating?

          or

         

        Also, it might sound trivial, but have you tried uninstalling, then re-installing the app and rebooting your device too?

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