Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Set up a new folder in dropbox and wasn't ablet to see the same folder under my file explorer on my computer. It seems that they were not syncrhozing and I have selected all folders under selective sync. No idea? help will be appreciated.
Thanks Rich. Good to know. This may be the problem. When I rename the folder, it now works? Don't exactly see the logic but anyway it somehow works now. Thank you for your help.
What was the original name of the folder? It was likely using a character that's considered illegal on your operating system, so Dropbox wasn't able to create it locally.
Hello Simon
Im experiancing the same problem. Did you find a resolution?
Ive checked, there are no illegal caracters in the file name.
Any help will be much apprecaited
Thank you
Kind Regards
Aishah
Worked for me, as soon as I removed dots from the troubled folder name, DropBox displayed the folder in my Explorer and synched all files. Back in business - Thank you!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!