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Finder isn't showing my online-only folders.

Finder isn't showing my online-only folders.

KickingupDust
Explorer | Level 4

After a new install on mac studio, I opted for online only, however in Finder under dropbox folder I cannot see most of my folder or files. How do I get my online only folders & files to show?

 

Thanks-

5 Replies 5

Megan
Dropbox Staff

Hey there, @KickingupDust, happy Wednesday! 

 

What is the app's syncing status as we speak? Is it still syncing content, or is it up to date? 

 

Keep me posted, and we'll take it from there.


Megan
Community Moderator @ Dropbox
dropbox.com/support


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KickingupDust
Explorer | Level 4

Megan,

 

Thanks for your assistance.

 

The syncing is complete & I cannot see all my online only folders etc.

 

J

Megan
Dropbox Staff

Hi @KickingupDust!

 

Have you checked the files and folders for any invalid file names, that could be preventing them from syncing? 

 

If I were you, I'd also check the selective sync settings of the app, to see what you can find there. 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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CasparD
New member | Level 2

Hi Megan, I have te same issue. So I continued syncing but dropbox is now overfilling my harddrives with all files on dropbox that I don't want on my computer. I only want to see the online-only icons of all files I have on the dropbox cloud.

Nancy
Dropbox Staff

@CasparD, if you open your local Dropbox folder and right-click on your files, are you seeing an option to make them online-only? If you click on it, does anything change at all, or do the files remain available offline?


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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    Nancy Dropbox Staff
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    CasparD New member | Level 2
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    Megan Dropbox Staff
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    KickingupDust Explorer | Level 4
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