We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
MathewCross
2 years agoHelpful | Level 6
Files do not get downloaded automatically on Mac
Hi there,
I am experiencing an issue with files added by other users after installing the new Dropbox on MAC OS 13.1 (22C65). I need the files to be downloaded automatically to my drive instea...
- 2 years ago
I think a resolution may be to right-click the parent folder (DropboxFolder > YourFolder) and select "Make Available Offline".
When I did this, I got the green tick on the folder, then the files started adding the green tick, and then files created and placed in there form another source downloaded automatically.
Test it and see if this works for you. It now works for me. Saves me a bit of concern too wit the visual prompt of the green tick.
EDIT - you can also do this to the Dropbox folder. So that might be the better solution!
INVOKE
Helpful | Level 6
Yes, however the issue with that resolution is, if you have a very large DB (mine is well over 5TB) with many folders and individual files marked as "online only" or "selective sync" then there is absolutely no way to accomplish this because I would need an internal SSD large enough to accommodate the initial sync/dowload... and then of course the extremely painstaking process of going through literally hundreds of folders and thousands of files to re-mark as online or offline, etc.
Ben-KC
2 years agoHelpful | Level 5
I agree with your point regarding DB account size vs drive space on your Mac - if you don't have enough room on your internal drive then don't mark the whole DB folder to Make Available Offline.
But, as you pointed out, if you have selected any folders and marked them to be Made Available Offline, then any new files in that folder and subfolders added from external/online/shared location will be downloaded automatically. I believe this was the question of the thread.
I still think that DB needs to create a work around for storing the DB folder on an external drive, rather than being forced by MacOS to host it in the user library on the internal drive. There are other threads that talk about that and possible workarounds. I am not addressing this here though.
So perhaps marking individual folders to be made available offline - such as the current project folder you are using - may be more useful to you. That was the first part of my proposed solution.
Also, I haven't liked using Box personally, but if Box allows you to work on an external drive for storage then it would be your decision to use another service.
- INVOKE2 years agoHelpful | Level 6
Yeah it seems to be the best solve for the moment and at least now we know that any new folders shared or otherwise will need to be marked as "Make Available Offline" as part of the workflow. And yes agreed I've also never been a fan of Box so I'm hoping we don't go that route. Thanks for the replies and suggestions!
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!