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Files are not available offline anymore,
even though option of Sync state is ON
I have enough hard-drive space
I have manually pressed that cloud icon and dowloaded the files or whole root folder, several times but they keep on reverting to the synced online with cloud icon state.
please help me find a fix,
i cannot use it like this!
Hi @groupshow, thanks for bringing this to our attention.
What OS version are you running on your device, and where is the Dropbox folder located?
This will help me to assist further!
Jay
Community Moderator @ Dropbox
dropbox.com/support
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I believe it should work on any OS.
dunno 14 Sonoma.
im using Dropbox since 10years + and it never been so flakey
Could you check the exact OS version by following these steps?
Also, could you clarify exactly how much free space you have on your hard drive?
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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