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Extremely slow uploads using browser

Extremely slow uploads using browser

solisoli
Explorer | Level 3

Hey there. I currently use Dropbox for sharing files and upload my files mostly using the desktop app, which uses my full internet connection of 1Gbps, usually easy and no errors.

My main issue: Some of my peers also use dropbox and will send me upload requests and vice/versa. These apparently can only be done through a browser, at least I haven't found a way to use the app yet, which takes absolutely ages. I've tried using different browsers (Chrome, Firefox, Edge and Opera) or different machines (Win11, Mac and a linux distro) and it will not change how fast it goes. Also this connection is frequently dropped and the uploader shows as if all the files are uploaded, but when checking we see that some files are missing, sometimes a lot, sometimes a few.

 

Is there a way to use the desktop app to share files with someone else's dropbox link? If not, is there are way to make the browser upload faster?

I use a few other services that require browser uploading (WeTransfer, Vimeo, Youtube, Pixieset, GoogleDrive) and Dropbox is the only one that is slow.

I just did a test of uploading 700 raw photos and it took the desktop app a little over 3 minutes while the browser still has over 45 minutes to go.

 

Thanks anyone for the help, I couldn't find anything anywhere about this, hopefully is fixable!

 

 

20 Replies 20

Jay
Dropbox Staff

Hi @solisoli, it sounds like you have something affecting your upload speed that we're unable to determine the root cause. 

 

It could be traffic shaping by your ISP, or another security service on your network or device causing this. Have you been in contact with your ISP directly regarding this matter?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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    Jay Dropbox Staff
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