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Error or confusion about who uploaded a file.

Error or confusion about who uploaded a file.

fpec
Explorer | Level 3

 helo I have a dropbox license. I installed it on my PC. I also installed it on my wife's PC. I drop files into my PC's dropbox. when I consult the "Share" tab of my PC's dropbox, it says that it was my wife who deposited them!!! How to correct this error? Thanks in advance

3 Replies 3

Hannah
Dropbox Staff

Hey @fpec, thanks for reaching out to us.

 

Let's see what we can find out about this!

 

Are you and your wife both using different Dropbox accounts, or are you sharing the same account?

 

If they're different, is it possible that you've linked your PC to your wife's Dropbox account instead of your own?

 

You can find that out by checking the email address of the linked account in the "Account" tab in the Dropbox preferences.

 

What do you see there?

 

Let me know!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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fpec
Explorer | Level 3

Helo

Are you and your wife both using different Dropbox accounts, or are you sharing the same account

I think that me  and my wife both are  using different Dropbox accounts, i am not sure. I think that I  downloaded  the free version of dropbox from the WEB, then installed on my wife PC.

 

You can find that out by checking the email address of the linked account in the "Account" tab in the Dropbox preferences.

I dont see this information here.

Thank you for your help.

Walter
Dropbox Staff

Hey there @fpec - sorry to jump in here, but could you clarify your device's OS and if you have the Dropbox desktop app installed there as well? 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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    Walter Dropbox Staff
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    fpec Explorer | Level 3
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    Hannah Dropbox Staff
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