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Error 500 when trying open shared links

Error 500 when trying open shared links

Robertson_NC
Helpful | Level 5

Is this genuinely fixed? Now when I visit links to individual files—folders seem to work fine and these are not links I tried when the site was down—the file preview pops up as expected and then is almost immediately replaced by the error screen. I have cleared my cache multiple times, I have restarted Safari and I have had the same result 10 times in a row using different links.

 

Screenshot 2024-05-28 at 12.49.09 PM.png

60 Replies 60

Walter
Dropbox Staff

We're glad to see you're back up and running and thanks for keeping us in the loop on this @originalemanuel & @jaydoubleyoo 

 

Let us know if anything else comes up!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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    Walter Dropbox Staff
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