We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
Pookeyblow
2 years agoCollaborator | Level 8
Dropbox removed "Save hard drive space automatically"
I thought "smart sync" was so that Dropbox automatically makes files I haven't used in a while online only. I don't see a smart sync option on my M1 Mac (macOS Monterey 12.1), but I have "Make onl...
- 2 years ago
Hey all!
Just wanted to jump in here, and let you know that the option should be back, and all should work like they used to.
Thanks a bunch! 😎
Visual Rhythm
Helpful | Level 6
is there a way to turn it off?
I must be wierd and absolutely HATE this feature as it keeps removing things that I want on my computer at all times.
Megan
2 years agoDropbox Staff
Hi Visual Rhythm, how are you today?
Do you use a Mac or a Windows device? Also, what do you see when you open your app's preferences, under the Sync tab? Is the option enabled there?
Let me know more, and we'll take it from there!
- Visual Rhythm2 years agoHelpful | Level 6
16" MacBook Pro M1 Max
- Hannah2 years agoDropbox Staff
Hey Visual Rhythm, thanks for the screenshot here.
If you keep running low on hard drive space, this feature will take effect, as there's no way to disable it at this time.
I will, however, pass your feedback along to our devs team, so thanks for telling us your thoughts about it.
- Visual Rhythm2 years agoHelpful | Level 61. I can handle my own storage. I don’t need Dropbox to do it for me.
2. I have 1.2TB available. It’s still doing it.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!