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Forum Discussion

Pookeyblow's avatar
Pookeyblow
Collaborator | Level 8
2 years ago

Dropbox removed "Save hard drive space automatically"

I thought "smart sync" was so that Dropbox automatically makes files I haven't used in a while online only. I don't see a smart sync option on my M1 Mac (macOS Monterey 12.1), but I have "Make onl...
Desktop
desktop app
Mac OS
Sync and upload
Syncing
  • Megan's avatar
    Megan
    2 years ago

    Hey all! 

     

    Just wanted to jump in here, and let you know that the option should be back, and all should work like they used to.

     

    Thanks a bunch! 😎

Pookeyblow's avatar
Pookeyblow
Collaborator | Level 8

Talked with support. They have completely removed the feature. Totally crazy decision to do for such a beneficial feature.

 

I have almost all my files in Dropbox. I don't remember which files I haven't opened in a while or not.

 

I now have to manually find all my inactive files and click "Make online-only" on each individual file / folder.

Pookeyblow's avatar
Pookeyblow
Collaborator | Level 8
2 years ago

Talked with support again and they said the option is removed, but the feature is still there. It's just always on.

My issue is that files I haven't touched in a year didn't go online-only automatically. It could be a third party app messing it up. I don't know.

  • Visual Rhythm's avatar
    Visual Rhythm
    Helpful | Level 6
    2 years ago

    is there a way to turn it off? 

    I must be wierd and absolutely HATE this feature as it keeps removing things that I want on my computer at all times.

    • yoyoyoyoyo27's avatar
      yoyoyoyoyo27
      Helpful | Level 5
      2 years ago

      not weird at all. this is totally an awful thing for dropbox, and is the continuing dumbing-down of computing.  this will force me off dropbox entirely, sadly

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi Visual Rhythm, how are you today?

       

      Do you use a Mac or a Windows device? Also, what do you see when you open your app's preferences, under the Sync tab? Is the option enabled there?

       

      Let me know more, and we'll take it from there!

      • Visual Rhythm's avatar
        Visual Rhythm
        Helpful | Level 6
        2 years ago

        16" MacBook Pro M1 Max

         

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