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jeanzbeanz's avatar
jeanzbeanz
Helpful | Level 5
8 years ago

Dropbox not uploading/ uploading v slow

I have dropbox installed on multiple devices and they all work fine, except it has suddenly stopped uploading on my windows laptop. I moved a load of photos off my phone onto dropbox on my laptop l...
Desktop
Sync
upload
Windows
  • Jane's avatar
    Jane
    8 years ago
    Hey walwar, 
     
    Let me send over some more details and tips to determine the cause!
     
    • For starters, you may have a look here for some steps to adjust your bandwidth locally. 
    • Secondly, you could try force quitting all other applications and see if this helps improving your syncing speed. 
    • Also, let me ask you whether you’re in a work or home environment. 
    • You could use the link below to check your connection speed through your ISP and local network by using the following link: http://www.speedtest.net/
     
    I’ll be following-up here, so please keep me updated in your reply! 
Douglas S.'s avatar
Douglas S.
New member | Level 1

I have a 5MB upload hard wired internet. Yet when I upload large files using my desktop application, I'm only getting 10-66kb transfer speeds. Why so slow? My ISP has checked and found nothing wrong with my service. Is Dropbox "throttling back" my upload speed? There are no other devises being used that would reduce band width. Please help!

Jocelyn R.1's avatar
Jocelyn R.1
New member | Level 1
9 years ago

Ed,

the steps to "troubleshoot" where very simple and basics.  The most advanced thing I did was a traceroute to Amazon.

At the end there was no answer.  My upload speed is superfast (was 300Mbps at the time) and apparently Dropbox has plenty of bandwidth and other required ressources to pu my data on your disk very quickly.

Now it's too late.  Unfortunately I moved on.

thansk

Joe

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