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Dropbox not loading folder names

Dropbox not loading folder names

bjn1
New member | Level 2
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Logging in to Dropbox today, I can't see any of the names of my folders. What's going on?

 

 

Screenshot 2023-11-07 at 10.21.36 AM.png

1 Accepted Solution

Accepted Solutions

Nancy
Dropbox Staff
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Thanks for posting here, @bjn1!

 

Do you see the same thing if you sign out and back in to your Dropbox account? 

 

How about a different browser/incognito mode?

 

Let me know how this goes.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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3 Replies 3

Nancy
Dropbox Staff
Go to solution

Thanks for posting here, @bjn1!

 

Do you see the same thing if you sign out and back in to your Dropbox account? 

 

How about a different browser/incognito mode?

 

Let me know how this goes.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

bjn1
New member | Level 2
Go to solution

Different browser fixed the issue. Not sure what happened, but I could not view the directories with the Brave browser, but could in Firefox.

 

Thanks!

Nancy
Dropbox Staff
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Glad to hear that helped!

 

Clearing the cache of your Brave browser, making sure it’s up to date, and disabling any possible plugins may also help.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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    Nancy Dropbox Staff
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    bjn1 New member | Level 2
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