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Forum Discussion
Wietse V.
7 years agoHelpful | Level 5
Dropbox keeps (re)indexing and syncing after activating smart sync
I've recently activated the smart sync functionality for my teams account. When I did, Dropbox started indexing and syncing a huge number of files which made sense to me because it needed to download...
- 7 years ago
Hi Minato,
Thanks for your reply. I decided to reinstall the Dropbox desktop application yesterday. After I did, I waited another couple of hours for a full sync, but once that was done the issue seems to have disappeared. The Dropbox app now reports that it's fully up to date and seems to stay that way (except for normal syncing behaviour when a file is changed).
I propose I wait to see if the problem reoccurs, and if it does I will create a ticket at the support page as per your suggestion.
Kind regards, Wietse
DragonLover
Explorer | Level 3
How I solved this problem is this: I found out that I could see which item stayed un-synced. I cut and pasted that item elsewhere and Dropbox worked properly again. In my case it was a zipped file that caused the trouble.
Hitch
5 years agoHelpful | Level 7
Hi, DragonLover: Thanks, but sadly, that's not going to help me. I'm having this issue across the entirety of my Dropbox, apparently and something--something--has changed in the last few months.
I've run the same setup, same computer, same speeds, bandwidth, etc., for a decade and all of a sudden, it's as though half my bandwidth has disappeared, even though my speed and png tests say it hasn't. Something, somewhere, is screwing up the works and it seems to be oddly coincidental that there appears to have been a major DB overhaul around the same time.
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