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Wietse V.'s avatar
Wietse V.
Helpful | Level 5
7 years ago

Dropbox keeps (re)indexing and syncing after activating smart sync

I've recently activated the smart sync functionality for my teams account. When I did, Dropbox started indexing and syncing a huge number of files which made sense to me because it needed to download...
  • Wietse V.'s avatar
    Wietse V.
    7 years ago

    Hi Minato, 

     

    Thanks for your reply. I decided to reinstall the Dropbox desktop application yesterday. After I did, I waited another couple of hours for a full sync, but once that was done the issue seems to have disappeared. The Dropbox app now reports that it's fully up to date and seems to stay that way (except for normal syncing behaviour when a file is changed).

     

    I propose I wait to see if the problem reoccurs, and if it does I will create a ticket at the support page as per your suggestion. 

     

    Kind regards, Wietse 

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