We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

sclippy08's avatar
sclippy08
Explorer | Level 3
7 months ago

Dropbox folder not showing up at owner's account, after the change?

I am trying to change ownership of DB folders from one person to another.  I invited the new person to the folder and then made them the new owner.  However, when I go to the new person's DB, the folder is not there.    I go back to the original owners DB and the folder is there and says the new person has joined and is the owner, but it does not show up in the new persons DB. 

 

I have several folders like this.  I have checked Selective Sync, but it is not there either.  Any suggestions?

    • sclippy08's avatar
      sclippy08
      Explorer | Level 3

      yes it does

      On the sharing page it says both people are in the folder

      • sclippy08's avatar
        sclippy08
        Explorer | Level 3

        sorry, I misunderstood.  I will need to check on the other computer to see

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!