Forum Discussion

Angel 's avatar
Angel
New member | Level 2
8 months ago

Dropbox doesn't allow us to share a folder with another team

We have Team A who wants to share a folder with us, where we can add files inside. We've done this in the past, but Dropbox says we can't have another shared folder. I have an Advanced plan.

We should understand how this 'limit' on shared folders works.

dropbox business
Error Messages
Share
Shared Folders
  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    8 months ago

    Welcome aboard the forum, Angel! 

     

    To make sure I got it right, you’re trying to share a folder between two Business teams, correct? 

     

    Can you send over a screenshot of the exact error that you’re receiving? 

     

    Let me know when you’re ready.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!