Dropbox desktop app indefinitely syncing and giving an error that permissions can't be fixed

[SchoolGoga]

The dropbox app keeps syncing files, but the internet bandwidth is not used. It is stuck at "updating files". I already went to fix permissions, and it gives an error, saying the permissions cannot be fixed. I should contact support.

I gave permissions to the app, unlocked etc.

It is just constantly syncing nothing.

Please help. Thanks!

[Walter]

Hi there @SchoolGoga - sorry to hear about your syncing issue.

Could you send us a screenshot of the exact error you're getting when trying to fix your hardlinks  and permissions, so that we can have a visual too?

Also, what is your computer's OS version, and the version of the Dropbox desktop app you're using?

Let us know more and we'll take it from there.