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david b.126's avatar
david b.126
New member | Level 2
6 months ago

Dropbox contents different on my laptop, desktop, and phone

On my HP desktop in File Explorer, I have many files under Dropbox. This list differs wildly from my FIle Explorer on my HP laptop, my phone, and Dropbox.com. CLicking on either of the Dropbox icon...
desktop app
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Rich's avatar
Rich
Icon for Super User II rankSuper User II
6 months ago
david b.126 wrote:

On my HP desktop in File Explorer, I have many files under Dropbox. This list differs wildly from my FIle Explorer on my HP laptop, my phone, and Dropbox.com.

Are you sure you're signed in to the same account on each device, and Dropbox.com? It sounds like you have different accounts.

 

Go into Dropbox Preferences and verify that the email listed is the same for all devices, and that it matches the email address you used when you subscribed.

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