Dropbox Not Allowing Online Only Files

[lindsay_8PTS]

Hi—

Our design team is having issues with Dropbox today. All of our files are syncing at once and we are unable to make files "Online-Only".

Is anyone else having this issue, and is there a fix?

Thanks!

Lindsay

[gibbonsl]

Thank you, I will do that tomorrow. But first, a question.

I can make individual files "off line", but in the past I could do a whole folder at once. Is that no longer an option?

thanks  - Laura

[Jay]

Hi @gibbonsl, it's still possible to mark entire folders as offline, so that they have the green tick on them.

[gibbonsl]

OK, thanks. THat's what wasn't working. I"m away from that computer for a few days.

[gibbonsl]

Sorry for the delay, I"ve been away from that computer for a few days but will definitely pick this up again later this week. I appreciate your help!

[Jay]

No worries, keep me updated when you get a chance to test it out on that machine!

[gibbonsl]

Hi, I just wanted to update you. I uninstalled and reinstalled dropbox again and it seems to be working now. many thanks, Laura

[Jay]

Thanks for the update, enjoy your weekend!